Microsoft wireless mouse not working

 

Wait for 10 seconds and then switch your mouse ON. I've had them for over a year with absolutely no problems. Recharge or Replace the Mouse Battery. Step 3: Click on the three-dot menu Feb 1, 2021 · In the Mouse Properties window that opens, locate your touchpad settings. Restart your computer. Then, press it again. Change the Power management options. You will be directed the Surface Mouse Properties window. The mouse should start working again. Here is an example of uninstalling the Bluetooth driver: Type "Device Manager" in the search Feb 26, 2020 · Boot your computer into Safe Mode and follow the steps below. 3 on Windows 7, or the earlier version IntelliPoint 8. If still persist and still no light on the keyboard or the keyboard is not working. Hello. 2) Expand Mice and other pointing devices. Solution 4: Set to Show Mouse Pointer. Look for Mice and other pointing device. When I switch the mouse on, a yellow light turns on top of the mouse but the red light that is supposed emit underneath the mouse when moving it around never turns on. Open Device Manager. Follow the steps to check the batteries, receiver, surface, software, and connection. If not choose Uninstall button, restart PC using keyboard to Ctrl Alt Del, on blue screen tab to Jun 28, 2016 · Connect the wireless mobile mouse 1000 to a port on another computer and check if it works. Windows will attempt to reinstall the driver. Find out when to update drivers, clean your mouse, or replace it with a new one. Unlike other mouse quality tests available online, this mouse efficiency test simply focuses on the core mouse functionalities and tests them for you to check the status of your device. Or click Uninstall device to remove the Sep 12, 2020 · Try another mouse in this PC to confirm if Windows is the problem. Click on “Hardware and Devices”. When you need to change the batteries, flip the mouse over, press the small tab to open the battery door, then replace the batteries. The ports are good because the thumb drive works perfectly. You’ll see “Not connected” if your Windows 11 device isn’t connected to any Bluetooth accessories. Windows theme packs Apr 4, 2023 · 3. Nov 14, 2015 · Follow these steps to run the troubleshooter. Otherwise, go to the next step. Rollback your drivers. Click Run. May 6, 2023 · Dongle connected to the all in one HP curved monitor. Method 1: You may refer to the section “Check the USB connection between the computer and the transceiver” from the article and check. Note: Also refer to the other troubleshooting steps provided for connection issues with Bluetooth devices. Go to “Devices and Printers. Method 1: I suggest you to run the Hardware and Devices troubleshooter and check. Click the "Driver" tab and look for "Roll Back Driver" button* below and click it. Aug 29, 2017 · If this doesn't work, or provide a lasting resolution, you could try running the Surface Diagnostic Toolkit. Jul 12, 2023 · Press the “Windows” key to open the start menu. Click on the three-dot menu next to your device > Choose Remove Device. Under Devices, please double-click your Surface Mouse. Try disabling and re-enabling it in order to reset the keyboard and fix minor issues. Now reboot your system for the fix to complete. Wireless connection. If you use a multi-card reader or an external USB hub, there may be a problem with that device instead of the mouse or USB port. Right-click your wireless mouse and click Update Driver. Follow the steps to update your drivers. " On Windows 7, head to Control Panel > Hardware and Sound > Mouse and ensure "Switch primary and secondary buttons" isn't checked. ”. msc and hit Enter. Restart your machine and try it again. how do i fix this? Original Title: microsoft wireless mobile mouse 3500 Jan 23, 2020 · Please press Windows/Start then go to Control Panel. Aug 22, 2019 · Updating your mouse or keyboard drivers in the Windows Device Manager should get them working correctly again. Solution 1: Restart Your Computer. Please let me know if this fixes the issue. Now, press Shift + F10 to open the context menu that usually opens with a right-click. - Click "Recovery" then select "Advanced startup". Select Uninstall and then restart your PC. Scroll on the list of Device Functions and double-click the last entry that would show a Jun 7, 2023 · Right-click on the Start Menu icon or an empty section in the Windows Taskbar, then select “ Task Manager . Jul 13, 2015 · 1. Feb 27, 2023 · First of all, run the main. The mouse carried on working as usual but the keyboard didn't work at all. Learn how to troubleshoot problems with Microsoft wireless mouse or keyboard devices that stop responding or show low signal error messages. Find the Keyboards section, right-click on your keyboard, and select Update driver. Let me help you solve the problem of Bluetooth mouse not work. 4. On This Page : Mouse Not Working in Windows 11. I connected an external mouse and it is working perfectly. The problem may be a bad port or hub. 0 that was bought paired with a Microsoft Wireless Mouse 5000. Next select a reason why you're rolling back and click Yes. Check for Windows Updates. It has been working fine for the two years that I have had it. If yours does, try pressing it to reset the mouse. Type “Troubleshooting” in the search bar and press Enter. Check the box next to “Turn on Click Lock Jun 9, 2020 · Some older Microsoft devices are no longer supported in the latest Microsoft Mouse and Keyboard Center. now back to the laptop. Use the down arrow key to choose Device Manager then press Enter. The only problem is that the usb connector is extremely hot, but i believe that that is normal. Press Windows + S, type mouse settings, and select Open. Then, use the slider under Cursor speed to increase or decrease the cursor speed. You can try the "WINRE (Windows Recovery Environment)" mode. Jan 22, 2024 · If the keyboard has a sync button near the battery, press the sync button then go to the device>click on setting>Bluetooth and devices>then click on add a device. From the expanded options, choose HID-Compliant Mouse. My surface mouse has been running into issues for a while now with the left click button being hard to press or just not functioning at all for brief periods. Jan 14, 2021 · 8. On the next screen click on “ Browse my computer for driver software. In the Open box, type mousinfo, and then click OK. Fix corrupt system files. ) The green light on the receiver will now flash indicating it is ready to synch. May 31, 2020 · Recently bought Microsoft wireless mobile mouse 3500 but something seem not right. Troubleshooting: Mice. Mar 21, 2024 · Before Your Start: Enable Mouse Keys. Update the Bluetooth Driver. Press the right arrow key to open the folder. Nov 28, 2021 · Go to device manager. Click hardware and sound and run the hardware and device troubleshooter. For more info, see Update Windows. Aug 11, 2018 · i have a brand new microsoft wireless keyboard and mouse 3050. Click Start, Select All Programs and click Accessories. Under Button Configuration, ensure the ‘Switch Primary and Secondary buttons’ option is unchecked. Press the Windows key + X and select Device Manager in the Quick Link menu. Things to try to fix touchpad problems in Jun 7, 2022 · Select Mouse from the sidebar on the left. The keyboard no longer works. Expand Mice and other pointing devices. To change basic settings for your mouse, select Start > Settings > Bluetooth & devices > Mouse. a) Press the ‘Windows + W’ key on the keyboard. Control Cursor Speed. with receiver still in usb port, press connect button with pen. Feb 19, 2024 · It's an HP Pavilion with Windows 11. how do I fix it? Try another mouse in this PC to confirm if Windows is the problem. Double-check if your mouse has one and make sure it's in the "on" position. See if the keyboard is detected. Double-click on Mice and other pointing devices to expand it, then right-click your wireless mouse and select Update Driver. They're both Bluetooth and use the same receiver. Nov 7, 2022 · Press Windows + R and then type devmgmt. What I found is that it might be that some dust got inside the mouse. Check in Settings: Select Start > Settings Oct 31, 2023 · Here is how: 1) On your keyboard, press the Windows logo + R keys simultaneously to open the Run box. Adjust any other settings to your liking, then click Apply, then OK. Sep 18, 2020 · Connect the mouse directly to the USB port. If your wireless mouse acts too slow or too fast, check that the speed settings are up to scratch. Right-click the name of the device, then select Uninstall device. Select Device Manager. With time the issue can get even worse, until you even get a ratio of around 40-50% of the click missed. cpl command in Run to open Mouse Properties. Brett Mar 5, 2024 · To update your keyboard driver, go to the Device Manager on your laptop. Right-click HID-compliant mouse and select Update driver. Plug the mouse directly into the computer to see if the problem clears. Remove and Reconnect the USB Receiver. Select the Roll the mouse wheel to scroll drop-down menu on the right and choose an option. The batteries have been replaced. Select your Microsoft Arc Mouse and click Remove device. b) Type troubleshooter in the search box and then press enter. Dec 12, 2021 · Open the “Mice and other pointing devices ” category. Mar 5, 2024 · Learn simple steps to troubleshoot your mouse if it stops responding on your laptop. Right-click on it and select Uninstall Driver. Apr 14, 2022 · To do so, follow these steps. Select Browse my computer for drivers. Please refer to the steps. 2. Press Tab key to choose Bluetooth. Apr 10, 2013 · Hi, I have the Microsoft Wireless Keyboard 800 and Microsoft Wireless Mouse 1000 that both use the same USB receiver. Select your Logitech mouse with the arrow key, and hit the Enter key to open its Properties. Choose Enable device from the context menu and see if the wireless mouse starts functioning correctly. Select Let me pick from a list of available drivers on my computer. Choose automatically search for updated driver software. Make sure the device is fully charged (replace with new batteries if it's not a rechargeable device). had to install on another computer briefly. The ClickLock feature can also cause strange issues. May 13, 2021 · Try to use other USB port on your computer and check if the mouse works on other USB ports. Therefore, it is imperative to rule this possibility out. However, they're still supported by an older version of Microsoft Mouse and Keyboard Center 2. Now click on Change Settings then switch Feb 6, 2023 · Type devmgmt. - Click "Restart now", the operating system will reboot and into "WINRE (Windows Recovery Environment)" mode. 1. Solution 3: Replace Battery if You Are Using a Bluetooth Mouse. I tried it in another computer and got the same message, I have now concluded that the May 31, 2024 · Step 1: Use the Windows + I key to open Settings. To help save the battery, press the Bluetooth button on the bottom to turn off your mouse when you're not using it. Press the Windows logo key + X to open the menu. There are a few ways to do this, but the easiest is to plug your mouse in and run a driver updater tool . Jun 27, 2022 · Head back to the extracted MarkC Mouse Fix folder, locate your version of Windows, and open the folder. . I changed the batteries, pressed the reconnect button, pulled out the USB dongle and re-inserted it, tried a cold boot - nothing. Dec 17, 2023 · Step 1: On the Keyboard press Windows Key & X and select the option Device Manager. We will check that together: 1- Open the Command prompt as administrator, this can be done by searching "cmd" on windows and then right clicking and selecting "run as administrator". Oct 16, 2020 · If that does not work, verify that you do not have Memory Integrity enabled in the OS by going to Start > Settings > Update & Security > Windows Security > Device Security > Core isolation > turn the Memory integrity setting off. Feb 25, 2018 · USB dongle for MS Keyboard/Mouse stopped working. From here, click Update & Security > Windows Security > Virus & Threat Protection. Hope this helps. Apparently when you replace them one at a time, the system gets confused or something (I don't know, as I'm not an engineer). If your USB receiver is plugged into a USB port but it does not work, it may be due to the USB port. Click on Troubleshooting and select the view all option on the left pane. i have tried updating drivers to latest, run windows update, uninstall reinstall, tried another dell laptop running windows 7, different ports, downloaded microsoft software to control these devices but nothing works. Sep 15, 2019 · In case of wireless mouse, check if batteries are not weak. Click on “Advanced” and then click on “Run as Administrator”. In the “Troubleshooting” window, click on “View All” on the left pane. For wireless, Bluetooth. Then under "keybord" right click on the driver and click "uninstall". When your Wired USB, Wireless USB, or Bluetooth mouse is not working Apr 9, 2024 · The optical portion of the mouse is blocked. Method 2: Dec 4, 2023 · Refresh the wireless connection: Go to Settings > Devices > Bluetooth. Insert the USB cable or wireless USB receiver into another USB port to test. Access the Device Manager reached by right clicking the Start button, choose the Mouse, then Driver tab. Right-click your wireless mouse and click uninstall. Expand the Keyboards and Mice and other pointing devices categories. If the issue persists go to device manager again and uninstall the driver. Right-click on your USB Mouse or Keyboard then select Properties. Sep 15, 2022 · To uninstall a mouse driver from the device manager platform, all you have to do is; Click on the Windows logo. msc ” and hit Enter to open Device Manager. (Skip this step if your device does not have a button). Here are some other things to check: Make sure your adapter is also updated to the latest firmware. Aug 19, 2021 · In this MiniTool post, we collect some easy methods. Select the Services tab and then the “ Open Services ” text link at the bottom If the browser you installed is supported by Microsoft Mouse and Keyboard Center software and it does not start when you press the Home key, try the following: Press the Home key once and wait a few minutes. c) Click hardware and sound and run the hardware and device troubleshooter. Click on the Hardware tab. Expand Mice and pointing device , Right click the mouse that's not working, and then click Remove device. Navigate to “Control panel. Choose Hardware and Sound, then click Devices and Printers. Hit the Tab key 3 times, then the right arrow key to select Drivers. Expand Mice and other pointing devices then right-click your Wireless Mouse and select Update Driver. HP PCs - Troubleshooting wireless mouse issues. Laptops inbuilt mouse touchpad was working fine before the update but after updating with windows 11 it has stopped working. Press the Windows + X key to launch the shortcut menu on your PC and then click on Device Manager to open it. Switch to Hardware tab and then click on the HID Device, click properties. Press and Release the Connect button on May 16, 2022 · Method 1: Change USB port. If you don't see the mouse or keyboard listed, continue to the next step. 2- Type in. Find your Bluetooth mouse, right-click on it, and select Update driver. To get the app, see Mouse and Keyboard Center download. Once done, wait for 5 seconds. says working correctly, but mouse will not move, click or anything now. Sincerely~ Aug 27, 2013 · Let’s try the following steps and check if it helps. Check for USB Port Issues. Under "Select your primary button," ensure the option is set to "Left. Press and release the Connect Channel button on the bottom of the mouse or the keyboard. sfc /scannow. I searched around for answers but found nothing relevant. Suddenly, it was not recognised. 0 port. You can just try another USB port. Type Device Manager. In many cases, installing the latest updates for Windows will fix the issue. Generally, you can plug the USB receiver into a USB port on your PC and then your mouse can work. I have a wireless Keyboard/mouse combination. Using canned air or blowing into the hole If in Windows, then you might have to check batteries and polarity, match mouse and the receiver to each other, also install drivers from the manufacturers website or try using the CD\DVD that has come along with the mouse. Right-click on the name of your wireless mouse and click on update driver. Save any data, close any open programs, and restart the computer. msc and press Enter to open Device Manager. Open Devices and Printers by clicking the Start button, and then, on the Start menu, clicking Devices and Printers. turn on mouse by pressing on switch on its bottom. 2 software on Windows 7, Windows Vista, and Windows XP. Once in Device Manager, expand the Mice and Other Pointing Devices section. Jan 5, 2019 · For USB/Bluetooth Mouse or Keyboard: Type control in Windows Search then click on Control Panel. Please help, i don't wanna spend money on a new mouse when this one seems fine! Jul 14, 2020 · To do that: On your keyboard, press the Windows key and X at the same time, then click Device Manager. If the issue persists, try following the instructions in the article given below. Make sure the adapter is plugged into a USB Jun 29, 2020 · If the "Reset" function doesn't work in the operating system. Nov 9, 2012 · Click Start, click Control Panel, and then double-click Bluetooth Devices. I have a Microsoft Wireless Keyboard 3000 v2. She gave me another mouse with a new battery and its receiver. Then click on Bluetooth. Connectivity: - Verify that the USB receiver (if your mouse uses one) is properly connected to a USB port on your computer. On the device manager, locate and expand Mice and other pointing devices. Take out both batteries and then re-install them. If your mouse isn’t appearing in the Device Manager at all, it might not be connected to the computer. 1 PC. Press the right arrow + Alt to expand it. Click Uninstall device and then Uninstall. Go to Search, type device manager, and open Device Manager. Right-click your mouse or keyboard driver and select Update Driver. Follow these steps to run the troubleshooter. Dec 12, 2022 · 1. If your wireless mouse doesn't work only on your primary device, a faulty USB port could be the cause. Turn the mouse over and make sure there is no debris blocking the "eye" of the mouse. Hair or fuzz on the bottom of the mouse may prevent it from working correctly. Reboot the computer so that Windows reinstalls the default drivers. Double-Click on the category "Mice and other pointing devices". Click Start, click All Programs, click Microsoft Mouse, and then click Connect Mouse for Bluetooth. Jun 11, 2024 · When you find the Logitech mouse, hit the Enter key to close the window. Here’s how you do it: Go to Start > Settings > Bluetooth & devices > Devices. Expand that option and right click on your mouse driver. Apply a small amount of Isopropyl alcohol to the Q-tip. If you are using a USB 3. 6. Look for your mouse (if you have more than one) and press the right-click menu button on your keyboard, or right-click with an alternative mouse. Reinstall Bluetooth Drivers: On your computer, open Device Manager (you can search for it in the Start menu). It should ask to restart your computer and once it restarted it will update the missing driver on your device. To begin, access your Windows settings menu by right-clicking the Windows Start menu button and clicking the "Settings" button. If you want to change the button functions, scroll options, and more, download the Microsoft Mouse and Keyboard Center. After the restart, make sure your mouse is switched OFF and plug the receiver back into your PC. Follow the instructions in the wizard to connect your device. Download the Microsoft Mouse and Keyboard Center. Click “ Let me pick from a list of device drivers on my computer “. Feb 21, 2022 · To solve it, you need to disable your Bluetooth mouse power management. Try using a different USB port if possible. The receiver is fine, as the mouse still works. If updating the driver did not resolve the issue, try to rollback the driver of your mouse and check if it works. Windows 11. Search for your mouse driver. If a wireless mouse does not respond or work as expected, check the connection, install updates, and confirm settings to resolve the issue. Good morning - thanks for quick response. Answer Yes or OK to the prompts that appear. Under this category, right-click on the driver and select "Properties". This should fix the issue if your button configuration seems to have changed. Hit the Tab key until you locate the Uninstall Device button. Locate and expand Mice and other pointing devices. Step 2: Select View more devices and find your saved Bluetooth mouse. Put the dongle on laptop USB port- Mouse and keyboadrd works fine. Step 2: Click on the option which says Mice and other Pointing Devices. Aug 5, 2021 · So here is a tip that helped me. Switch to the Buttons tab. Mar 24, 2020 · Maybe the issues with your USB devices are coming from a corruption from the system files. Press Windows key +F to bring up the search Charms bar. Now, find and pair your wireless mouse once again. The Bluetooth recognizes my friend's television and other devices. Follow the on-screen instructions to complete the update. 7. If your mouse scroll starts working, you can go back to the previous mouse settings. To clean the mouse, you will require Q-tips and Isopropyl alcohol. it does not work on my dell latitude running windows 10. To learn how, see Update the Microsoft Wireless Display Adapter. 3. I'm at a friend's home now with the computer and the wireless mouse won't work. Apr 30, 2023 · Method 4: Re-Sync your Wireless Mouse with USB Receiver. If Windows doesn't find a new driver and reinstalling the driver doesn’t help, contact your PC’s manufacturer for help. Unplug the mouse from the PC. If you take them both out at once and *then* start replacing them, it seems to work fine. Also, in device. We've done windows update /reinstall the drivers / tried the new keyboard and mouse 2. /. If not choose Uninstall button, restart PC using keyboard to Ctrl Alt Del, on blue screen tab to Aug 8, 2019 · On Windows 10, head to Settings > Devices > Mouse. Select the registry file that corresponds with your display DPI, then double-click to import the file. Next, Select Add Bluetooth or other devices from the same menu > Choose Bluetooth from the list of options. First try Update this Driver > Automatically, then Roll Back if available. Choose “ Search automatically for drivers . In the Settings app, select Bluetooth & devices from the left pane. If the unresponsive Bluetooth device is listed, select it and then click Remove. Solution 2: Re-Connect the Mouse or Use another USB Port. The Microsoft wireless keyboard or mouse Here’s how: Check in quick settings: Select the Network, Sound, or Battery icons ( ) on the right side of the taskbar, look for the Bluetooth quick setting, then select Bluetooth to turn it on. Press the Connect Button on USB Receiver, the light on the receiver will start blinking. Type devmgmt. Gently clean the prism under the mouse. Ensure there is a check in the box next to Enable touchpad. Optimize the Bluetooth signal. Check the green light on the receiver. If your Bluetooth mouse is not working, expand Bluetooth and uninstall your Bluetooth module/adapter driver. Consider an external keyboard. If a dialog box appears on the computer screen; follow the instructions otherwise, go to the next step. Dec 8, 2023 · Right-click on the Windows 11 Start menu and select Settings. Checked Mouse working fine but keyboard is not working. Apr 9, 2024 · Scroll down to Mice and other pointing devices and unfurl the down arrow. Pair the Bluetooth Mouse With Your Mac Again. If your Jelly Comb mouse is wired, expand the Mice and Other Pointing Devices. They are usually under the far-right tab next to Hardware (the tab's name varies from manufacturer to manufacturer). 5. Turn Your Mac's Bluetooth Off and On. Take actions related to mouse (Check after each step A, B and C) Windows Key+X (Or right click on Start) > Click Device Manager > View (on top bar) > Show hidden devices > Expand Mice and Other Pointing Devices > Right click on the mouse listed there >. Select your Microsoft Arc Mouse and click Pair. 3) Click Browse my computer for driver software. Hit Enter to select it. Expand Mice and other pointing devices and right-click on the mouse (usually HID-compliant mouse ). 9. The issue here is that after some time the left button of the Microsoft Sculpt Ergonomic Desktop combo mouse starts to miss some clicks. Plug the receiver into a different USB port on your computer. Before you begin. msc then hit enter. You can try them to help you out. Turn the Mouse's Power Switch Off and On. Right-click the appropriate device and click Update driver to pull in any updates. Firstly, I suggest you uninstall the Bluetooth module and power driver as well as the monitor driver, and then restart the computer to see if it can be solve. Nov 12, 2019 · How to Boot Into Safe Mode on Windows 10 the Easy Way. Then click on View Devices and Printers under Hardware and Sound. If a dialog box appears on the screen in several seconds, follow the instructions that appear on the screen. Oct 4, 2023 · Change your mouse frequency. However, I unplugged my USB receiver as I have done many times before and then plugged it back in. The mouse is on, the blue light is showing, and the small light below the scroll wheel shows green. May 27, 2024 · Instructions. Step 1: Tap the Windows key + I button on your keyboard to launch the Windows Settings menu. Press Windows Key + R then type “ devmgmt. if necessary puch cinnect button on mouse with pen. msc and press Enter to open the Device Manager. Aug 21, 2022 · Welcome to Microsoft Community. The PC detects the the mouse when ever I insert the receiver. Apr 5, 2024 · Update the mouse drivers. Sep 30, 2012 · Have installed this mouse previously. Right click on the preferred input device of your choice and click on the option which says Update Driver. Step 3: Click on the option Browse my computer for driver software. Oct 2, 2017 · I have been using a wireless MS keyboard and mouse 5000 for maybe 3 ½ years on my Windows 8. The Surface Mobile Mouse and Microsoft Modern Mobile Mouse both use 2 AAA batteries. Press windows key + X. Click update. Feb 2, 2022 · Open run box by pressing Windows Key + R and type devmgmt. 2 and IntelliType Pro 8. May 3, 2010 · 1. A pop-up will appear, click on the “Next” button and your hardware Oct 16, 2023 · - Some wireless mice have a power switch or button that needs to be turned on to activate the mouse. Dec 12, 2023 · Reset the Mouse: Some mice have a reset button on the bottom. Step 2: Select ‘Update & Security Mar 3, 2024 · Ensure that your mouse driver is up to date. Use the mouse on an appropriate surface. The keyboard is still detected by Windows when the receiver is plugged in. I went through all the steps suggested, but it still did not work. Reseat the USB cable or wireless USB receiver. While annoying, the problem usually went away on it's own or it was just a matter of updating drivers/restarting the mouse. Go to the Bluetooth & devices menu. . If you are having issues with your wireless mouse not functioning properly, watch this video to learn a few ways in which you can potentially fix your mouse Feb 15, 2023 · Try cleaning the prism under the mouse to see if it fixes your Logitech Mouse. Select “Mouse. Yesterday the mouse just stopped working. When you have a wireless USB or Bluetooth mouse, install new batteries. (I had to lift up my laptop to do this. Put the dongle on different port in hp monitor - Mouse and keyboadrd works fine. insert receiver into usb port. If you noticed the mouse stopped scrolling after a recent driver installation, undo that driver, reboot your computer, and then see if the mouse scrolls properly. The mouse worked perfectly at home. If possible, don't use a USB hub or other similar device. Performance and system failures. Select settings in the drop down menu below search and type Troubleshooting. To do this, connect your mouse receiver to a different USB port than what it was connected to previously. Choose the Bluetooth and press Enter. Type Troubleshooting in the search bar and press “Enter”. If you are using a Microsoft USB Mouse you may follow the article given below. Method 3: Try another USB port for the wireless receiver. Nov 25, 2014 · Today is March 16 2015 and I was able to find the problem (at least for myself). Then, go to Settings > Devices > Bluetooth & other devices > Add Bluetooth or other device > Bluetooth. Now, click on the Bluetooth button to turn the Bluetooth on or off Aug 17, 2022 · unplug the receiver from your PC. Dec 11, 2021 · Try mouse scroll wheel test: The scroll wheel test is an ultimate test for your mouse device to check if it is working correctly or not. Find the Bluetooth category and expand it, then right-click on your Bluetooth adapter and select "Uninstall device". May 23, 2021 · Surface Mobile Mouse left click not responding properly. If you have an optical mouse ( LED or laser) with erratic behavior, the sensor may be blocked. Right-click on the start button and select "Device Manager". Change the value of the Choose how many lines to scroll each time option. Your wireless mouse may come with a USB receiver. If you are using a wireless mouse, turn it off. Check Your Mac's Mouse and Pointer Settings. When you install a new browser, the Microsoft Mouse and Keyboard Center software may need a few minutes to recognize it. Tap "Scan Options" underneath the central "Quick Scan" button. If using a USB hub, try connecting the receiver to a port directly on the computer. 0 port try plugging the device into a USB 2. ys zl mp al xu us mu ju hf eq