I don't pay for two-day shipping for USPS to not deliver my USPS Refuses to Deliver Any Packages. A lot of people have their share of bad experiences with the USPS. If a package says it's out for delivery, I either get a slip that says to schedule redelivery (that never happens) or it ends up being "held at post office at customer request," even though I have not requested this. No. I have opened informed delivery, pasted the tracking number in and then entered it and it takes me back to the informed delivery page, where it shows me the package that came yesterday and the two pieces of mail that came this week. If it's 300 shipper should have insured the parcel and when gos proves that parcel was not delivered to you, the claim will go through in your favor. Exact same thing happened to me. They asked if I had a dog. Schedule a Redelivery using the package's tracking number or the barcode number on the PS Form 3849 Redelivery Notice. Yep. Award. I've tried to complain to Amazon to no effect. " The packages never got delivered and I got a notice that said "Not accessible. I have not had any instances in 1. I called usps customer service and they agreed that the mailman shouldn’t be doing that. Verona Beach was it's final destination. In other words they wanted to tell Amazon that they delivered your item on time but the driver didn’t actually want to run the delivery route on Sunday It's likely that a delivery driver scanned it only to meet their delivery quota for the day as they can get in trouble for not delivering a certain amount of packages I think; if that's the case then it'll probably arrive within the next 3 days. Often, I've seen something reported to the sender or me as being "delivered" but it doesn't show up until later that day, early evening or even a day or two later. 5 years of something being marked as delivered but not actually being there. I bought an item on Amazon two weeks ago during their Prime Day sale. Call down to the PO and try and have them pull it before it’s loaded. I think the reason why they may be ceased delivering to the second floor is due to the holiday season, something happened, the postal worker has mobility issues, or lazyness. The occupant said they never got it. There are no huge-sized boxes at the bottom that I had at my previous place. SnailMailMane. They aren't going to come to your door. Good luck to you. IF NEEDED, OFFICIALS MAY SEND MODMAIL WITH QUESTIONS. . USPS even verified they delivered to the wrong address, and they sent an agent to locate it. I have only had a single instance of a package being delivered, but not updated in USPS system (still shows in transit many weeks later). Yes. Yes this happened to me a couple weeks ago. Pick it up from the Post Office listed on the notice. If it was scanned delivered in front of your house, it is possible that someone stole it and you should USPS Retail Ground® mailpieces are an exception; they may not measure more than 130 inches in length and girth combined. If it was marked delivered it was either delivered to the wrong address or stolen. The previous issue I had with USPS thinking my house was too far from the road to deliver packages to was resolved for the most part as my address has been getting package deliveries at the house regularly, however I had a larger package not get It's no fun when the USPS customer support line is like 40 mins long . Yesterday they did a similar thing again. And yes if you are ordering packages pick them up in a timely manner. If you have not appealed before in a situation like that, your chances are good that eBay will accept the appeal. " This is the second time this week for me and my roommate also had the same issue today. nafis121. Total crap carrier, IMO. It's your apartment complex's responsibility to provide a delivery location. Seller shipped the item exactly 1 week ago but tracking said "shipping label created USPS awaiting item" literally until today at 10:30pm. 🙄. Now, half the time they don't leave a slip. Some of them are even from Amazon with prime 2 day shipping and nearly a week later after shipping, nothing. Apr 22, 2024 · If you can’t find your package and it says it was delivered, contact USPS directly. USPS Retail Ground® items that are between 108 and 130 inches will be charged at the oversized price. If so then why is there no notification of that on the tracking and why would the local USPS have no recollection of that. WE ARE NOT AFFILIATED WITH THE UNITED STATES POSTAL SERVICE - ALL MODERATORS ARE HERE OF THEIR OWN VOLITION… That puts them at risk of discipline and that will impact their paycheck. USPS is the one who is responsible for this, there is no sense to penalize an eBay seller. Turns out USPS delivers the original package the following Thursday. Sometimes a sub may do package runs in addition to the carrier who has the mail and whatever packages they can take, but typically o ly at Christmas time or when routes are There was another incident today, 6/6 @ 7:25pm where he marked it as an insufficient address and refused to deliver it. If the package was already given to a third party, then your complaint needs to go to the third party. When you sign up for the premium addressing service for your PO box, you sign a contract that permits USPS employees to sign for the Sounds like the USPS told the leasing office that if they won't accept packages, then they will need to install parcel lockers, and the leasing office is too cheap to have the lockers installed. On the tracking site it says "Delivery Attempted - No Access to Delivery Location. •. She is not required to redeliver packages on her own time. The customer service againt isn't lying. Step 1 is to file a complaint with the post office. 99 next day, have not been delivered. Don't bother with the national number. Larger package not being delivered due to USPS having no room on the truck in rural delivery area. DISCUSSION. ”. We were waiting on 4 to 5 packages total. If they don't fix it, you can escalate to USPS Consumer & Industry Affairs. Also, to insure the package is secure, the carrier can leave a notice if he judges your front door is not a safe location. Go to thee post office and complain. I was there all day waiting for it the day it was supposedly delivered. Given that Say yes to the tracking number question, enter your tracking number, choose problem for the inquiry type, click on the receiving mail tab, choose no delivery/no attempt, choose I did not receive a specific item, and then follow the prompts. And it took 8 of those days for last hop 40 miles from my home! Now my very next USPS package, once again, is delayed; this despite, the tracking page once again stating the following status till well AFTER the package was due to be delivered, and once again got delayed: A couple times the USPS worker has just left a pile of packages next to the road like "Come and get 'em". We have substitutes that work on the regular carriers days off. Example: One week, our packages mysteriously stopped getting delivered within our gated Delivering packages at back door. I contacted the USPS, and they said I should reset my e-mail address in the Informed Delivery section, and make sure that all the alerts/messages are selected, then wait 5 postal business days (!) to see if it changed. It didn't. 1. Once it shows 'delivered', they are likely to deny citing the fact that it is 'delivered'. I have never gotten them to actually do a successful re-delivery. 2. I have informed delivery on and a ring cam because of previous package theft but this has just been USPS will not send customers text messages or e-mails without a customer first requesting the service with a tracking number, and it will NOT contain a link. USPS is having even more issues than normal right now, much worse than during the holidays. plus packages backing up at the office is way worse than mail backing up. Posted by u/baconstrips1124 - No votes and 10 comments The USPS doesn't buzz. I even caught the postman and he opened up all of the mailboxes. The scanners have GPS tracking in them, and should be able to tell you exactly where the mail carrier was when they delivered it. Despite following all of Amazon's shipping guidelines, a noticeable number of our USPS-shipped packages are not being delivered as indicated by the tracking information. You just have to hope that the person notifies the PO and they can redeliver the package. I drove to the post office today to file a complaint and the manager said that they will search for it. Shipping throughout us from New England. WE ARE NOT USPS CUSTOMER SERVICE - CUSTOMER SUPPORT QUESTIONS ARE NOT ALLOWED - please seek assistance from the US Postal Service for all package inquiries. Checked everywhere, outside the garage, the door and the mailbox So I'm not really sure if I even have a complaint to call USPS about here. But to prevent the office from showing a package not being delivered, it's scanned as "Missent," but that doesn't "Stop the Clock. If your package was shipped via USPS Priority Mail it is automatically insured. Futants_. I received a letter in my mail box at my apartment complex today informing me that since a couple people's packages have gone missing on the property, USPS will no longer be leaving packages outside apartments. Not here in my house, not marked as delivered. You should use A lot of people have their share of bad experiences with the USPS. Go to your local post office or call the USPS Care Center at 1-800-275-8777. If your complex cannot provide a delivery point, they won't deliver to you. So I had no choice but to wait for delivery on Monday. Our address hasn't changed, and there is nothing preventing packages from being delivered. Please do not post full tracking numbers! It can be used to identify you. Talking maybe a first class letter once a month or some junk piece once every 2 weeks if even. It will take about six months but that's between shipper and USPS not with you A lot of my magazines and even credit card bills and such never got delivered. More packages are arriving damaged, or packaged incorrectly (food packaged with cleaners/solvents). " My house is very accessible, with a nice clear sidewalk and no obstructions whatsoever. Sure enough on the delivery day, I get a “delivery failure - mailbox full” notice at around 4 AM. I am right now having packages sit in the local hub for 5+days, being misdirected and just sitting in the local delivery hub. • 1 yr. No package. She said that she spoke to someone there yesterday, and they "can't find the package" but they also "are working under emergency conditions" and "aren't delivering large packages". 3 packages said they were arriving same day, well 2 actually arrived and 1 says delivered and is green just like your pic, but no package was there. Customer accusing me of not delivering their mail & sending it back. I do not live in some far away place either and usually all mail finds its way here, the local USPS office is only about 15 minutes away, sadly it is closed for today. USPS though, refuses to adapt to modern times and it shows in their poor service. one package went from TX to WA, to TX to WA, to TX and finally NM. I called about 10 times but they keep picking up the phone and immediately hanging up. I have not been getting them since early March 2023. For Brooklyn, call (718) 348-3900. The 800 number for customer service will usually not help you in a situation like this. Use the informed delivery to Gauge packages and mail. UPS, FedEx and Amazon manage to deliver the vast majority of packages on time, so I know it can be done. if calling the postmaster doesn't help, call the USPIS (mail police) at 1-877-876-2455. I’ve been in transit since the 6th of december. The issue is that all mailboxes are letter-sized and cannot accommodate even a relatively small package. Put in a forward from this rental address to your pther address. This sub is for locals to discuss all things New Orleans. Obviously this doesn’t go in a mailbox. Put in a claim for the packages and if the letters don't come in then on informed delivery input mail did not come At our station UPS delivers to us around noon, so those packages are not usually worked until the next morning. Was shipped via "priority". Tell them to find it. Multiple orders the last few days, even a $3. This was too long to screenshot but it sent the 28th. Reply. • 2 yr. Apparently my package is in Tennessee (not my state but close). At 6pm I arrive home from work and read an email stating " your package has been delivered at 4: I'm unable to get my package to show up on my informed delivery page with USPS. They checked and the package was scanned in at the mailbox. This is the subreddit for the Greater New Orleans area. Had a package marked ready for pick-up on one day, then marked delivered the next day, then actually delivered the day after. Most likely Monday. The day of delivery I noticed USPS would be delivering it. Be sure the name and address on your ID match the one on the parcel if you’re going to pick it up. If the Amazon trailer didn't get there in time for the delivery then it might be delayed (probably why USPS shows Tuesday). ago. They do not eff around. I pick up from the post office all the time. I have never had a problem with them before. They just leave a slip and run. Each carrier has a personal scanner that records the GPS of the scan so they do have an idea where the package was delivered to. My best advice to to go to your local post office in person and be persistent. It stated "no secure location" and gave an option to pickup at the post office or reschedule delivery. Just now I called USPS about this and they confirmed they have the same address for the package. So one week after trying to fill out the redelivery slip 3 different times saying to leave our packages on the porch, I got a hand written note from our carrier. They often know exactly what is going on, but 1) they don't communicate that to anyone, and 2) it's nigh-impossible to get anyone on the phone to talk about it. Sometimes they're marked as delivered but they come one or two days later. Just because they were forced to deliver your packages does not mean they should start delivering like the others. They are simply not even attempting to deliver. The main office, the manager, and the USPS customer service line. Second, you may appeal the decision with eBay. • 5 yr. In many places, you'll be able to pick up your package on delivery day as soon as the retail counter opens. " Instead, the other office scanned it Forwarded, which does stop the clock. This is only to meet metrics and make it look as they are meeting numbers/green on reports blah blah. As far as the requests to go around back, sometimes through a fence, I've always just placed them on the front door and knocked before leaving just because they Doing a chargeback really is a last resort and shouldn't be necessary in this case. If delivery to a USPS® Smart Locker is available, it will be indicated on the Redelivery notice. All kinds of problems with their tracking but luckily, nothing permanently lost yet. The dates would come, and then during the middle of the day the tracking would update to “delivered”. My last package was 4x4foot and 6 inches thick. Every time I was “promised” a call back, I never received one so I would just go back in-person the next day for updates. I don’t mind that UPS passes packages off to usps, the thing that makes me mad as hell is the fact that usps dont always or hardly ever deliver the packages that ups delivers to your door, TO YOUR DOOR, they will stick it in a big mailbox 2 or three blocks up the road instead of delivering to If your issue is with the USPS, contact the Postmaster General. I don’t even know what to do about it at this point besides contact my local post office. Happened to me also. A little after 10 AM, I got emails from Amazon saying all 5 packages were delayed. After that first experience with a cld8. The USPS says they tried but were unable to leave unattended. The maximum size of a parcel bound The tracking said "Out for delivery. You are absolutely correct. You can also use the tracking numbers for the packages to see when they're going to be delivered. I had another package shipped to me 5 days ago that was originally by UPS SurePost. They should be able to see the gps location on the item and you can go from that point. Sure, whatever, me and my SO both work from home to sign for Unlike a completely missing package, I found that when they started doing Sunday delivery I would get a notification that it was delivered and then they would actually deliver it the next day. Literally, the local post office is scanning it as delivered, then delivers it later. As a result, ALL package/box deliveries go straight to "Delivery Exception: Oversized item" status, and I have to go to the post office to pick them up. It’s very unlikely that an attempt was made at 10:22pm, it’s more likely that after arriving that morning to the delivering post office, it was not sorted to your carriers route (since its missing the “out for delivery” scan), prior to closing out that night someone noticed it still in the system since each days arriving packages should have an end result which stops the delivery clock The package was supposed to be here a week ago, and the tracking even shows that it was delivered. It basically said that USPS does not allow their carriers to park in the road to deliver packages due to safety issues. After a fruitless back and forth, and since I didn't have the package insured, it was nothing they could do Wow that's fucked. If she is injured or gets into an accident while delivering those packages, the Post Office will deny an workman's comp because She was off the clock. 117K subscribers in the USPS community. Mostly using USPS Ground Advantage, so Priority. I had dropped off my package around 11:55am on 01/06/22 in one of post office in NYC, it supposed to delivery to CT, when I checked after dinner with the tracking number, it shows the package was delivered with individual picked in the same post office. Now if this is true or not I don't know, I've tried to find out. Usps is a postal service, not a parcel service like ups, fed x, or Amazon prime. Should the usps not deliver mail to fit more amazon packages. Unfortunately, no. 32. A majority of my packages don't arrive on time. USPS refused to deliver packages because “it’s too heavy for the girl driver”. The main office of the USPS location said they were closed and so did the manager's line. Share. What she needs to do is follow that direct order and then grieve it. If we magically teleport parcels it would still be an issue. •• Edited. You can file a claim for a lost package and recoup your cost. The customer service lady was kinda rude and she didn't solve my problem at all. . It is possible that they misdelivered to the wrong address, and the supervisor will send them to go retrieve it. And yes, more of my packages are not showing up, or being delivered, just not to my home. A supervisor or manager from your post office will check into it and follow up with you. And, I have been home and easily accessible. [1] A representative can give you personalized advice on locating your package. :/ Basically the Amazon trailer drops it off at your local USPS facility/hub and then they sort it and deliver it last mile on Sunday. So this whole post is useless. I've had USPS put my packages in my neighbor's mailbox and drop off their packages at my door. My tracking number is 9400110200882991059846 It shows on Informed Delivery that it isn't out for delivery today even though it was just 2 hrs away…. They've held several payroll checks and actual parcel boxes like this. Checked everywhere, outside the garage, the door and the mailbox TL;DR: USPS refuses to deliver packages to a key-code-protected, camera-monitored package room at an apartment complex because they “don’t think it’s safe enough. However, if it doesn't turn up then porch pirates may be the culprit. 2024 USPS has been the worst its ever been. It's sadly unreliable at best. ) Talk to your USPS carrier (or leave them a note in the box with the flag up): "I'm sorry Amazon keeps putting packages in my mailbox. Regarding # 2, the USPS does not need to sue or get compensation. I posted last time that my USPS package was delayed by 9 days, ended up being a 10 day delay. I have confirmed with multiple neighbors on multiple floors that this exact same mail carrier delivers First, it is not likely that USPS will pay anything even if the package was insured. So, if you did not initiate the tracking request for a specific package directly from USPS and it contains a link: don’t click the link! 1. The package was marked as delivered but it never showed up; I waited over a week and went back and forth with the seller to have a replacement shipped. Dismounting from the postal vehicle without a valid reason (to deliver a package or get a signature if required) is another SAFETY issue and if they are observed doing so, the same discipline can be issued against them. This has led to customer disputes and concerns UPS to USPS not the same delivery most the time. In your case, if the loop is more than 1 mile, it's a no go. Also, yes I called 6 times. packages/mail not being delivered? Its been happening a awful lot lately, but i havent been getting mail until about 10 pm at night sometimes, and i have several items that were supposed to arrive and havent yet, along with other regular mail. Same thing happened to me, when they scan your package or mail then can pinpoint it in the gps to within ft of where they are. It was all small/average sized items too, nothing crazy big. Monday comes, and the tracking says "Out for delivery" again. However it will show "delivered" by UPS, since we signed for all the packages that they dropped off. My post offive does this all the time. USPS driver lied about package being delivered. MembersOnline. T Another post about USPS not scanning packages. - lost packages - damaged goods - denied insurance claims - long wait times - horrible customer service Share your stories, and we'll collectively try to help you. All tourist questions of any type should be asked at r/askNOLA. Call the local post office responsible for delivery at your location. The Arrival at Unit scan generated an automated "Out for Delivery" event showing for your local zip code because that's how it's built. Also, it seems, from your pic, that the carrier would basically have to back track after delivering your mailbox in order to deliver packages. Each time we would track these items, they would say expected delivery dates. My mail carrier refuses to deliver my packages and won't tell me why. All scanners have gps now so it's easy to have USPS check if it was delivered to your door or not. We have been purchasing our shipping labels directly through Amazon, opting mainly for USPS due to the higher cost of UPS labels. If that doesn't work, you can try the postmaster, Eddie Banner ( contact info) or the USPS Regional Vice President, Sal Vacca . They're about as useful as Fedex/UPS customer support. Yesterday, guy came to post office and made a scene that he’s not getting his mail, that I’m There's an ask reddit, it believe, with details from postal employees. A little late but my mail from USPS said “your item was delivered in or at the mailbox at 1:33pm” on the tracking website but in my email it saids that it was delivered at the mailbox at 4pm. I have kept in contact with a couple of the IF NEEDED, OFFICIALS MAY SEND MODMAIL WITH QUESTIONS. I went to the office to complain and was given a number. USPS not even trying to deliver. " My building has a mail room where packages are delivered every day by USPS, FedEx, Amazon and UPS. com. The replacement was shipped UPS Ground and I received it no problem. Basically - somebody probably didn't show up, or didn't feel like delivering a package so they scanned it "delivered" and figured screw the customer - let him hunt it down. Like, what else did y'all want me Packages not delivered are fails and causes problems with the Amazon contract for too many fails. Time for them to just close up shop and let competent companies do the job. Until this year I always got my mail either the day it got to Syracuse or the day after. It was a decent sized package as well, not something small. 4. I have filed multiple complaints. I just wondering how can deliver the package in the same day from NYC to CT. She should be talking to her union rep ASAP. I've seen signs on front doors ever since I started asking to place packages in the boxes on a front porch and happily do so. Lower maximum size standards may apply to mail addressed to some APOs, FPOs, and DPOs. The carrier investigated my case like 3 times, but nothing came of it and I never got my package The eBay seller has escalated the issue, and she has told me that the package is supposedly at the post office nearest to my house, even though tracking hasn't updated. We simply stop delivering until a safe and secure location is provided. You can pick up your packages at the post office. City Carrier Discussion. Oh, and the local post office won't let you pick up a package without a slip unless you argue enough with the manger. Ordered two bookshelves from Amazon and wasn’t happy when they used USPS. Yeah, similar nonsense. That said, call 1-800-275-8777 (ASK-USPS) or file a complaint at USPS. If your mail carrier is marking packages as delivered and not delivering them, the Postmaster General will get to the bottom of it and that carrier will get fired or disciplined or replaced, whatever. I was curious and checked the tracking numbers on the USPS website. Sorry about the carrier you have that doesn't seem to understand their job. As of 2024 something must have changed, because my mail gets hung up there for days on Yes call the office or stop in management can investigate and see exactly where the package was scanned delivered. He leaves a slip in my mailbox that says "no safe area to leave package. Talk to your mailman. I checked and the address I inputted was correct. Just leave a note for your carrier or go to the office and inform them the box is vacant. I wouldn't miss them at all if that happened. So, deliver the mail, then take a left on the far end of the loop and drive back. So I would run down to the mailbox to check and there’s IF NEEDED, OFFICIALS MAY SEND MODMAIL WITH QUESTIONS. An authorized agent can pick it up for you. It can be used to identify you. So have this one house on my route that barely getting any mail. It takes less time to deliver a package that will fit into a box, rather than writing up a notice slip. This is an unofficial forum for USPS employees, customers, and anyone else to discuss the USPS and USPS related topics. Yeah, it's kind of weird for Sundays with USPS, since it's ONLY Amazon packages. Packages that shipped, some over a week ago, Haven't had a single scan on them, not even an acceptance scan by USPS (so they won't help BeCaUsE tHeY dOn'T hAvE iT) and still aren't here. If you do not see any change in the tracking info after 2 days, report it to the PO. If the carrier doesn't have access, then they can't deliver. As others have said, this takes more time. Amazon and the third party vendor said it wasn't their Two of them would be around 16-17 lbs each. Generally, if your door is more than 1/2 mile from your mailbox, or if a vehicle can't be safely turned around in your driveway without backing up, the carrier is not required to deliver packages to your door. djsassan. Keep your message short and pithy: "Jeff, please tell your Amazon Logistics drivers to STOP ILLEGALLY PUTTING PACKAGES in my USPS mailbox" and send. ADMIN MOD. I had one from Amazon that was supposed to be delivered today and wasn't. I've noticed this is due to Amazon using USPS instead of UPS. The complex is one address, so it is considered one delivery point. Leave a note in the mailbox that you are a PO Box customer and cannot remove the box because you are a renter and to not deliver there. Make sure you have the package’s tracking number ready when you contact them. Push came to shove when I ordered a DVD movie from a third party vendor, Amazon showed it delivered via USPS, but the package was not there. ey jx xa sl pf yl he fb lf fs